Privacy Policy

Effective Date: 05/03/2026

Last Updated: 05/03/2026

BridgeTheGapSQE (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.


This policy is intended to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are


BridgeTheGapSQE is an online educational service designed to help candidates prepare for the Solicitors Qualifying Examination.


If you have any questions about this Privacy Policy or how we use your data, you can contact us at:


Email: help@bridgethegapsqe.co.uk

2. Information We Collect


We may collect and process the following types of personal data:


2.1 Personal Information


When you use our services, we may collect:


  • Name

  • Email address

  • Payment information (processed via third-party payment providers)

  • Any information you provide in communications with us

2.2 Video Submissions


If you use our advocacy feedback service, you may upload video recordings of yourself performing advocacy exercises.


These videos may contain:


  • Your image

  • Your voice

  • Your advocacy performance

These videos are submitted voluntarily for the purpose of receiving feedback.


2.3 Technical Information


When you visit our website, we may collect:


  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Website usage data

This information helps us improve website functionality and user experience.

3. How We Use Your Information


We use your personal data for the following purposes:


3.1 To Provide Our Services


Including:


  • Reviewing advocacy video submissions

  • Preparing and delivering feedback reports

  • Providing access to downloadable advocacy materials

3.2 To Communicate With You


Including:


  • Responding to questions

  • Sending feedback reports

  • Providing limited follow-up clarification


3.3 To Process Payments


Payments may be handled through secure third-party payment providers.


3.4 To Improve Our Website and Services


We may analyse website usage to improve performance and user experience.

4. Legal Basis for Processing


Under UK GDPR, we rely on the following lawful bases:


4.1 Contractual Necessity


Processing is necessary to provide the services you have purchased.


4.2 Legitimate Interests


To operate and improve our educational services and website.


4.3 Consent


Where you voluntarily submit information, including video submissions.

5. Video Submissions and Confidentiality


Videos submitted through our advocacy feedback service are treated as confidential.


We will:


  • Use the videos solely for the purpose of providing feedback.

  • Not publish, distribute, or share your videos with third parties without your consent.

However, no online transmission or storage system can be guaranteed to be completely secure.


Videos may be deleted after feedback has been provided unless retention is required for administrative or legal purposes.

6. Sharing Your Information


We do not sell your personal data.


Your information may be shared with:


  • Website hosting providers

  • Secure payment processors

  • Email service providers

These providers process data only on our instructions and are required to maintain appropriate security.


6.1 Legal Obligations


We may disclose personal information if required to do so by law or regulatory authority.

7. Data Security


We implement reasonable technical and organisational measures to protect your personal data, including:


  • Secure website hosting

  • Limited access to personal data

  • Secure communication systems where possible

Despite these measures, no system can guarantee complete security.

8. Data Retention


We will retain personal data only for as long as necessary to fulfil the purposes for which it was collected.


Typically:


  • Email communications may be retained for administrative purposes.

  • Feedback reports may be retained for record-keeping.

  • Video submissions may be deleted after feedback has been delivered.

Retention periods may vary depending on legal or operational requirements.

9. Your Data Protection Rights


Under UK GDPR, you have the right to:


Access
Request a copy of the personal data we hold about you.


Rectification
Request correction of inaccurate or incomplete data.


Erasure
Request deletion of your personal data in certain circumstances.


Restriction
Request that we limit the processing of your personal data.


Data Portability
Request transfer of your data to another service.


Object
Object to processing based on legitimate interests.


To exercise any of these rights, please contact us at:
Email: help@bridgethegapsqe.co.uk

10. Cookies Policy


Our website may use cookies or similar technologies to:


  • Improve website functionality

  • Analyse traffic and usage patterns

You can control or disable cookies through your browser settings.


10.1 What Are Cookies?


Cookies are small text files stored on your device when you visit a website.


They help websites function properly and provide information about how visitors use the site.


10.2 Types of Cookies We May Use


Essential Cookies


These cookies are necessary for the website to function properly.


They may be used for:


  • Website security

  • User navigation

  • Access to services

These cookies cannot be disabled.


Analytics Cookies


We may use cookies to understand how visitors interact with our website.


These cookies may collect information such as:


  • Pages visited

  • Time spent on pages

  • Website performance

This helps us improve the website.


Functional Cookies


These cookies remember preferences such as:


  • Login information

  • User settings

10.3 Managing Cookies


You can manage or disable cookies through your browser settings.


Most browsers allow you to:


  • Block cookies

  • Delete existing cookies

  • Receive alerts when cookies are used

Please note that disabling cookies may affect website functionality.


10.4 Third-Party Cookies


Some cookies may be set by third-party services such as:


  • Payment providers

  • Website analytics services

We do not control these third-party cookies.


10.5 Changes to This Policy


We may update this Cookie Policy from time to time.


The latest version will always be available on this website.

11. Third-Party Links


Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

12. Changes to This Policy


We may update this Privacy Policy from time to time.


The latest version will always be available on our website with the updated “Last Updated” date.

13. Complaints


If you believe your data has been handled improperly, you have the right to lodge a complaint with the UK data protection authority:


Information Commissioner’s Office (ICO)


https://ico.org.uk